About the Company

Who We Are

We are the first and largest Filipino life insurance company and the only mutual company in the Philippines.

We apply over 100 years of experience in financial protection, savings, investments, and retirement to help you make confident decisions for you and your loved ones. We recognize that financial priorities change over time — that is why we are here to help you plan ahead, every step of the way.

We are proudly Filipino and remain committed to serving the Filipinos, as we spread the benefits of life insurance to every family.

Core Values

Love of God and Country

We honor God by touching lives through sharing our financial, human and intellectual resources to our fellow Filipinos.


We value the trust given to us and as such ensure that we exercise fiduciary care in all our dealings.


We acknowledge the confidence that the public, particularly our policyholders, places on us.

Respect for the Individual

We recognize that every individual is unique and possesses a distinct worth which contributes to the organization's value.


We espouse a deep sense of responsibility for our work and seek continuous improvement of our people and processes.


We espouse a deep sense of responsibility for our work and seek continuous improvement of our people and processes.

Vision and Mission

To be the market leader in the insurance industry to whom more Filipinos entrust the financial security of their families

We are Insular Life, the pioneering and largest Filipino life insurance company.

Our mission is to provide a full-range of high-value insurance products and other related services that empower families to attain financial security and fulfill their dreams, thus helping build a stronger Philippines.

We enable our professional, customer-oriented employees and agency force to render service of the highest quality.

We are experts in our core business, and we operate with excellence at all times to optimize stakeholder value.

We continuously pursue strategic opportunities, and achieve sustained growth through dynamic marketing, prudent investments, and exceptional service.

About the Report


This Insular Group 2020 Annual Report gives an update on the progress and priorities set out in our previous report in 2019. It contains data and information on various aspects of our business and operations. Our intention is to provide a holistic view of our financial and non-financial performance such as operational, social responsibility, and governance.


This report aims to address the information needs of our policyholders and other stakeholders with an interest in both our financial and non-financial performance.

Report Cycle and Boundary

This report comes out annually and covers the performances of The Insular Life Group of Companies which is comprised of parent company, The Insular Life Assurance Company, Ltd. (a mutual company); its subsidiary, Insular Health Care and affiliate, Mapfre Insular.

Data Collection and Validation

In order to obtain the relevant data for this report, consultations were made with our business units on the financial, social, and operational topics that they deem most relevant to our business as an insurance company. Meanwhile, we engaged the services of SGV & Co. to audit our financial reports for the parent company, Insular Life, and the consolidated report of the Insular Group of Companies. Data are validated and processed by our Public Relations Staff. We have developed a basic reporting protocol and defined the requests for specific data in our collection tool to align the understanding of what data are required from our offices.

Reporting Criteria

For this report, we have aligned our disclosures in accordance with our commitment to the United Nations’ Sustainable Development Goals (SDG). Our goal is to eventually adopt the Reporting Standards of the Global Reporting Initiative (www.globalreporting.org). We will continue to closely track our sustainability performance and lay the groundwork for seeking independent assurance in the near future to be aligned with global best practices on sustainability and integrated reporting. This report is pursuant to the standards of the ASEAN Corporate Governance Scorecard (ACGS) as mandated by the Insurance Commission.


We welcome feedback from our stakeholders to improve our reporting process. Please email Jude C. Galford III / Public Relations Staff at jcgalford@insular.com.ph. For other information, please contact:


Senior Vice President, Chief Legal Officer, Compliance Officer and
Corporate Secretary,
Legal & Corporate Services Division
Insular Life Corporate Centre
Insular Life Drive, Filinvest Corporate City
Alabang, Muntinlupa City, 1781, Philippines


Vice President, Public Relations Staff
Insular Life Corporate Centre
Insular Life Drive, Filinvest Corporate City
Alabang, Muntinlupa City, 1781, Philippines

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